We consider the hiring process extremely important since great staff are the foundation of any good business. Each prospective applicant is interviewed by a manager or owner (often by two people) using a formal process called “behavioral interviewing.” Each prospective employee has previous employment and character references, and then a National Criminal Background Check is performed which includes Motor Vehicle arrest records.
In addition, Assisted Living Services, Inc. is registered with the United States Department of Homeland Security’s E-Verify Program. Using this database gives us instant results on employees eligibility to work as well as photo verification of identity. Our staff come to us from various work experience – from retired nurses, social workers, and nurses aides to homemakers who have cared for their own loved ones and want the satisfaction of knowing they are helping others.
Training and Orientation
All new employees receive a formal orientation and continuing education which includes company policies, customer service, safety, infection control, confidentiality, food preparation, Alzheimer’s / Dementia Care, OSHA Bloodborne Pathogens, and defensive driving.
Our managers do unannounced in-home visits to see how staff are doing and to assure that our clients are completely satisfied. Managers are also trained to inspect each home environment for safety issues.