All of our Caregivers…

Are our employees.

This means that we withhold and contribute to taxes, Social Security and Medicare, and we file all necessary tax reports. We provide worker’s compensation coverage, liability insurance and are bonded.

Receive specialized training.

Since we are a contracted provider of the CT Homecare Program for Elders our caregivers receive a formal orientation and continuing education covering company policies, customer service, safety, infection control, confidentiality, safe food prep, Alzheimer’s/ Dementia care, OSHA, bloodborne pathogens, assistance with ADLs (Activities of Daily Living), and defensive driving.

Are reviewed

through a national criminal background check, a Department of Homeland Security check, professional and employment references as part of our hiring process. Assisted Living Services, Inc. is registered with the United States Department of Homeland Security’s E-Verify Program. Using this database gives us instant results on employees eligibility to work as well as photo verification of identity. Our staff come to us from various work experience – from retired nurses, social workers, and nurses aides to homemakers who have cared for their own loved ones and want the satisfaction of knowing they are helping others.

Stay with us!

Our employees are eligible for vacation time, healthcare benefits, 401k plan options, and longevity bonuses. Some of our caregivers have been with us for over 15 years!

All of our clients…

Receive an in-home consultation from one of our experience care coordinators or managers.

Are provided an assessment of the home environment for safety issues.

Receive a Customized Care Plan with periodic care plan reviews and adjustments when needs change.

Receive unannounced in-home visits by our managers as a quality assurance check to ensure that our clients are satisfied.

Can expect quality care services provided by a compassionate, patient, and sincere caregiver.

Can supplement their care plan with technology to improve safety and quality of life. We are the only company in CT that has a program that blends care and technology, which is provided by our sister company, Assisted Living Technologies.

Get award winning homecare. Our agency is the proud recipient of The Best of Homecare Leadership in Excellence award, The Best of Homecare Employer of Choice award and The Best of Homecare Provider of Choice award. Additionally, our company has achieved the certification as Great Place to Work 2020-2021 and we are an Inc. 5000 company.

Quality Assurance

Assisted Living Services, Inc. is committed to providing the best in-home care for our clients, that’s why we have partnered with Home Care Pulse, a third-party satisfaction research firm, to continually gather feedback from our clients and caregivers through short telephone interviews. The goal of this partnership is to help us ensure you are satisfied with the services we are providing.

Utilizing Home Care Pulse, a sample of our clients and caregivers are surveyed monthly to get detailed feedback and unbiased satisfaction scores. These surveys will assist us in measuring the quality of the services provided by Assisted Living Services, Inc. This information will be helpful to take the necessary action to maintain and improve the quality of services as well as to recognize employees for the exceptional services that they provide.

Home Care Pulse Certified Trusted Provider

Member Organizations & Awards

* Our company is a credentialed provider with the CT Homecare Program for Elders. This program is administered through the Department of Social Services for seniors who are eligible for the state Medicaid program.

Let’s chat
Want to learn more about our Personal Care Services?
Our Senior Care Managers look forward to your call. Reach out to us today.