Assisted Living Services, Inc. solely provides nonmedical care

Assisted Living Services CT Receives High Ratings From Clients

Assisted Living Services CT places the highest priority on customer satisfaction. To gauge how we are doing we conduct a client satisfaction survey every quarter. The survey asks clients to rate us in several categories:

  • Caregivers: Caring, courteous, professional
  • Quality of care: Met expectations
  • Staff: Reliable and punctual
  • Management: Available, responsive and efficient
  • Overall: Recommend our services

In our most recent survey, 92 percent of clients rated us “excellent” in all categories. While we are pleased with our consistent high ratings, we continue to evaluate our services and caregivers. We are constantly looking for ways to better serve our clients, whether it’s caregiver training or new technology, our goal is to deliver the best home care in CT. Below are the survey results.

2015 Q2 Customer Sat

Assisted Living Services CT rewards thousands of dollars each year to employees who go “above and beyond” or who have perfect attendance. Managers also receive incentives if benchmarks are achieved on our quarterly customer satisfaction surveys.

Thank you for your participation in the survey! We value your feedback. As always, don’t hesitate to call the office if you have any questions or concerns. (203) 634 8668

Leave a Reply

Your email address will not be published. Required fields are marked *

Als Covid Homecoming Post

How To Bring A Loved One Home From A Nursing Home

While different facilities have different procedures, there are some common things that can help you prepare for when your family member is coming back to their home. Below we’ve outlined a few helpful tips and reminders about what to do and what to expect when your family returns home. Print, save and share this infographic or use our form below to get a copy of this infographic emailed to you.                    

Als Covid Health And Wellness Post

8 Ideas to Support Your Health & Wellness During COVID-19

Now is the perfect time to focus on your health and wellness to keep your body strong during COVID-19. We’ve outlined 8 easy tips to use during this time to fuel your body, mind and soul. Print, save and share this infographic or use our form below to get a copy of this infographic emailed to you.   If you’d like a PDF version emailed directly to you, and to receive additional infographics and resources, join our newsletter.

Fraud Alert Graphic

Economic Impact Payments Fraud and What To Watch For

With the IRS releasing monies to citizens through the CARES Act, scammers are trying various tactics to access the economic impact payments from deserving individuals and families. Financial scams are an ongoing problem, in part due to our growing reliance on technology and digital payment systems. Our elderly are especially an easy target because many in the older generation are less tech savvy, isolated and lonely, or suffering from memory issues that impair their judgement. Here are some FACTS regarding

Als Covid Infographic Food Post

Safe Food Ideas During COVID-19

While it’s challenging during this time to make every-day grocery runs and food pickup and choices, we’ve outlined some quick tips on where and how to get food and supplies while things are closed or have special hours and restrictions. Print, save and share this infographic on some of our top ideas for safe food during COVID-19. You can also use our form below to get a copy of this infographic emailed to you.   If you’d like a PDF